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Customer Service Manager (CSM)
OMNIVEDA HR SOLUTIONS · Mumbai
वेतन₹10,000–15,000महीना, जैसा लिखा है
कहाँMumbaiMaharashtra
प्रकारPart time
Posted14 Novआज, SimplyHired से
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जो skills माँगे हैं26 लिखे हैं
Customer feedback collectionCustomer follow-upsCustomer records maintenanceRecord-keepingCustomer communicationCustomer complaint handlingCustomer relationship buildingClient detail updatesOperations coordinationClient enquiry handlingProviding information to customersClient record-keeping practicesClient relationship developmentMicrosoft OfficeHandling dissatisfied clientsAdministrative experienceClient feedback collectionClient servicesCustomer relationship managementManagement information systemsClient retention strategyHR supportClient communication skillsAccount managementClient liaisonCustomer complaint resolution
इस job के बारे में
Job Description – Customer Service Manager
Omniveda HR Solutions
- Manage client relationships and daily communication.
- Handle client queries, complaints and resolutions.
- Coordinate Payroll, HR and Labour Compliance services.
- Ensure timely and accurate service delivery.
- Monitor client satisfaction and service quality.
- Conduct regular client follow-ups and feedback.
- Maintain client records and MIS reports.
- Focus on client retention and business growth.
- Key Objective
- Ensure excellent customer service, client satisfaction and long-term relationships.
Interested candidate may forward there cv on HR@omnivedahr.com
- Pay
- ₹10,000.00 - ₹15,000.00 per month
- Work Location
- Hybrid remote in Mumbai, Maharashtra
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