Housekeeping Manager
Daily Operations & Inspections: Plan and supervise daily cleaning schedules for guest rooms, lobbies, washrooms, and back-of-house areas. Conduct regular quality checks to ensure all spaces meet brand and hygiene standards.
Team Management & Training: Recruit, onboard, train, and supervise housekeeping supervisors and room attendants. Prepare duty rosters, track attendance, and conduct daily shift briefings.
Inventory & Cost Control: Monitor stock levels of cleaning chemicals, guest amenities, and linens. Raise purchase requisitions on time, prevent wastage, and operate strictly within the monthly departmental budget.
Hygiene, Safety & Compliance: Enforce proper chemical handling (MSDS), pest control schedules, and waste segregation protocols. Ensure compliance with local municipal regulations and health safety norms.
Inter-Departmental Coordination: Coordinate closely with the Front Office for quick room turnovers, VIP arrivals, and special guest requests. Log maintenance complaints with the Engineering team and follow up until resolved.
Laundry & Lost-and-Found: Oversee in-house or outsourced laundry operations to maintain linen quality and par stocks. Manage the lost-and-found register and ensure safekeeping of unclaimed items.
- Guest Relations
- Handle guest complaints or special housekeeping requests promptly and courteously to maintain high satisfaction ratings.
Qualifications & Experience
- Education
- Bachelor’s degree or 3-year Diploma in Hotel Management and Catering Technology (HMCT) or Facility Management.
Experience: 5 to 8 years of housekeeping experience in a reputed hotel, hospital, or large commercial facility, with at least 2–3 years in a managerial or senior supervisory role.
- Technical Skills
- Proficiency in Property Management Systems (e.g., Opera, IDS Next), MS Excel, and inventory tracking tools.
Soft Skills: Strong leadership, eye for detail, effective time management, vendor negotiation skills, and fluency in English and local languages.
- Pay
- ₹35,000.00 - ₹45,000.00 per month
Benefits
Health insurance
Provident Fund
- Work Location
- In person
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