Housekeeping Manager

Daily Operations & Inspections: Plan and supervise daily cleaning schedules for guest rooms, lobbies, washrooms, and back-of-house areas. Conduct regular quality checks to ensure all spaces meet brand and hygiene standards.

Team Management & Training: Recruit, onboard, train, and supervise housekeeping supervisors and room attendants. Prepare duty rosters, track attendance, and conduct daily shift briefings.

Inventory & Cost Control: Monitor stock levels of cleaning chemicals, guest amenities, and linens. Raise purchase requisitions on time, prevent wastage, and operate strictly within the monthly departmental budget.

Hygiene, Safety & Compliance: Enforce proper chemical handling (MSDS), pest control schedules, and waste segregation protocols. Ensure compliance with local municipal regulations and health safety norms.

Inter-Departmental Coordination: Coordinate closely with the Front Office for quick room turnovers, VIP arrivals, and special guest requests. Log maintenance complaints with the Engineering team and follow up until resolved.

Laundry & Lost-and-Found: Oversee in-house or outsourced laundry operations to maintain linen quality and par stocks. Manage the lost-and-found register and ensure safekeeping of unclaimed items.

Guest Relations

Handle guest complaints or special housekeeping requests promptly and courteously to maintain high satisfaction ratings.

Qualifications & Experience

Education

Bachelor’s degree or 3-year Diploma in Hotel Management and Catering Technology (HMCT) or Facility Management.

Experience: 5 to 8 years of housekeeping experience in a reputed hotel, hospital, or large commercial facility, with at least 2–3 years in a managerial or senior supervisory role.

Technical Skills

Proficiency in Property Management Systems (e.g., Opera, IDS Next), MS Excel, and inventory tracking tools.

Soft Skills: Strong leadership, eye for detail, effective time management, vendor negotiation skills, and fluency in English and local languages.

Pay

₹35,000.00 - ₹45,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location

In person