Customer Care Associate – Voice Process

Rajput Nexora Solutions · Bangalore

Fresher चलेगा

वेतन₹19,000–21,000महीना, जैसा लिखा है

कहाँBangaloreKarnataka

प्रकारFull timeFresher चलेगा

Posted14 Novआज, SimplyHired से

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जो skills माँगे हैं21 लिखे हैं

Customer records maintenanceComputer operationInbound customer enquiry call handlingPhone communicationClient detail updatesComputer literacyClient enquiry handlingInbound voiceEnglishClient data maintenance in CRMLocal language12th PassClient servicesComputer skillsCRM system proficiencyProviding product informationHindiClient communication skillsCommunication skillsClient interaction via phone callsCustomer data entry

इस job के बारे में

Job Title: Customer Care Associate – Voice Process
Location: BTM, Silk Board, Bangalore
Job Type: Full-Time
Work Mode: Work From Office
Salary: ₹19,000 – ₹21,000 per month
Experience: 0–5 Years
Qualification: 12th Pass or Above
Age Limit: 18–30 Years
Joining: Immediate

Job Description

We are looking for Customer Care Associates to handle customer queries through voice calls and provide effective support.

Responsibilities

Handle inbound and outbound customer calls.

Understand customer concerns and provide appropriate solutions.

Maintain accurate customer records in the CRM system.

Follow quality standards and achieve performance targets.

Assist customers with product and service-related queries.

Requirements

Good communication skills in Hindi and English.

Versant Level 4 is mandatory.

Freshers can apply; 6 months of BPO experience is preferred.

Basic computer knowledge.

Comfortable working in morning, general, or split shifts.

Willingness to work on weekends and public holidays when required.

Pay: ₹19,000.00 - ₹21,000.00 per month
Work Location: In person

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