Customer Care Associate – Voice Process
- Job Title
- Customer Care Associate – Voice Process
- Location
- BTM, Silk Board, Bangalore
- Job Type
- Full-Time
- Work Mode
- Work From Office
- Salary
- ₹19,000 – ₹21,000 per month
- Experience
- 0–5 Years
- Qualification
- 12th Pass or Above
- Age Limit
- 18–30 Years
- Joining
- Immediate
Job Description
We are looking for Customer Care Associates to handle customer queries through voice calls and provide effective support.
Responsibilities
Handle inbound and outbound customer calls.
Understand customer concerns and provide appropriate solutions.
Maintain accurate customer records in the CRM system.
Follow quality standards and achieve performance targets.
Assist customers with product and service-related queries.
Requirements
Good communication skills in Hindi and English.
Versant Level 4 is mandatory.
Freshers can apply; 6 months of BPO experience is preferred.
Basic computer knowledge.
Comfortable working in morning, general, or split shifts.
Willingness to work on weekends and public holidays when required.
- Pay
- ₹19,000.00 - ₹21,000.00 per month
- Work Location
- In person
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