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Customer Support Specialist - International voice process - Night shift - Ahmedabad

Mangalam Information Technologies Pvt Ltd · Ahmedabad
वेतन₹23,000–30,000महीना, जैसा लिखा है
कहाँAhmedabadGujarat
प्रकारFull time
Posted17 Sep21 दिन पहले, SimplyHired से
जो skills माँगे हैं5 लिखे हैं
Customer serviceEnglishMaster's degreeBachelor's degreeHindi
इस job के बारे में
Job Opportunity
International Voice Process(Customer Support profile)
Company Name
Mangalam Information Technologies Pvt Ltd
Website
mangalaminfotech.com
Location
Ahmedabad

Job Responsibilities

  • Outbound calls & Inbound calls to the clients for Records Retrievals or facility
  • Calling the insurance carriers based on the appointment received by the clients.
  • Calling insurance companies to get the status.
  • Willing to work in any process pertaining to voice based on the requirement.
  • Maintain the individual daily logs.
  • Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.
  • Work cohesively in a team setting and assist team members to achieve shared goals.
  • Communication / Issue escalation to seniors if there is any in a timely manner.
Shift Timing
5:30 PM to 2:30 AM

Key Benefits

5 Days Working

Meal Faculty

2700/- -Attendance Bonus

25000/- Retention bonus

30 Paid Leaves Annually

Certified as a "Great Place to Work"

Pay
₹23,000.00 - ₹30,000.00 per month

Benefits

Food provided

Provident Fund

Work Location
In person

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