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Customer Support Specialist - International voice process - Night shift - Ahmedabad

Mangalam Information Technologies Pvt Ltd · Ahmedabad
Pagaar₹23,000–30,000mahina, jaisa likha hai
KahanAhmedabadGujarat
TypeFull time
Posted17 Sep20 din pehle, SimplyHired se
Jo skills maange hain5 likhe hain
Customer serviceEnglishMaster's degreeBachelor's degreeHindi
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Job Opportunity
International Voice Process(Customer Support profile)
Company Name
Mangalam Information Technologies Pvt Ltd
Website
mangalaminfotech.com
Location
Ahmedabad

Job Responsibilities

  • Outbound calls & Inbound calls to the clients for Records Retrievals or facility
  • Calling the insurance carriers based on the appointment received by the clients.
  • Calling insurance companies to get the status.
  • Willing to work in any process pertaining to voice based on the requirement.
  • Maintain the individual daily logs.
  • Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.
  • Work cohesively in a team setting and assist team members to achieve shared goals.
  • Communication / Issue escalation to seniors if there is any in a timely manner.
Shift Timing
5:30 PM to 2:30 AM

Key Benefits

5 Days Working

Meal Faculty

2700/- -Attendance Bonus

25000/- Retention bonus

30 Paid Leaves Annually

Certified as a "Great Place to Work"

Pay
₹23,000.00 - ₹30,000.00 per month

Benefits

Food provided

Provident Fund

Work Location
In person

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