Front Desk Receptionist

Key Responsibilities

• Welcome and assist guests in a courteous and professional manner.
• Handle guest check-in and check-out procedures efficiently.
• Manage room reservations, bookings, and guest inquiries.
• Operate the IDS Hotel Management Software for reservations, billing, and front office operations.
• Coordinate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction.
• Handle guest requests, complaints, and feedback promptly.
• Maintain accurate guest records and prepare daily front office reports.
• Ensure compliance with hotel policies and service standards.

Requirements

• Bachelor's degree or Diploma in Hotel Management or a related field.
• Minimum 1–2 years of experience in a hotel front office.
• Working knowledge of IDS Hotel Management Software is mandatory.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and email correspondence.
• Ability to work in rotational shifts, including weekends and holidays.
• Strong customer service orientation and problem-solving skills.

What We Offer

• Competitive salary.
• Food and accommodation (if applicable).
• Professional work environment.
• Opportunities for career growth and development.

Join our team and be a part of delivering exceptional hospitality experiences!

Pay

₹20,000.00 - ₹25,000.00 per month

Benefits

• Cell phone reimbursement
• Food provided

Work Location

In person