Customer Relationship Manager

Modi Motors · Pune

वेतन₹35,000–40,000महीना, जैसा लिखा है

कहाँPuneMaharashtra

प्रकारFull time

Posted24 Sep19 दिन पहले, SimplyHired से

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Fee, deposit या पैसे माँगने के निशान नहीं

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गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं5 लिखे हैं

SalesCustomer serviceField salesDealership experienceRetail sales

इस job के बारे में

Managing customer enquiries and leads from showroom, website, calls, and digital platforms.

Following up with prospective customers and scheduling showroom visits/test drives.

Maintaining CRM records and updating lead status regularly.

Coordinating with Sales Consultants and Sales Managers for lead conversion.

Handling customer feedback, complaints, and relationship management.

Following up after vehicle delivery for customer satisfaction.

Managing repeat customers, referrals, and loyalty activities.

Tracking pending leads, lost leads, and follow-up activities.

Preparing daily/weekly MIS reports on enquiries, test drives, bookings, and conversions.

Ensuring timely communication through calls, WhatsApp, SMS, and email.

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