AJ
Customer Relationship Representative
Ajay Engineering Tools · Pune
वेतन₹15,000–20,000महीना, जैसा लिखा है
कहाँPuneMaharashtra
प्रकारFull time
Posted9 Oct9 दिन पहले, SimplyHired से
Kaam ने check किया
Fee, deposit या पैसे माँगने के निशान नहीं
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गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं35 लिखे हैं
Order fulfilment coordinationCustomer records maintenanceLead generation from existing customersCustomer communicationCustomer complaint handlingCollaboration with salesCustomer relationship buildingCoordination with sales teamsClient detail updatesOperations coordinationStakeholder liaisonClient enquiry handlingProviding information to customersInternal team coordination for query resolutionCross-departmental liaisonEnglishClient relationship developmentHandling dissatisfied clientsBachelor's degree – MarketingBachelor's degree in engineeringClient servicesB.E.CRM system proficiencyProductivity softwareOrder processingHindiClient communication skillsSuggestive sellingAccount managementInternal team coordination for issue resolutionCommunication skillsClient liaisonAdd-on salesCross-functional communicationCustomer complaint resolution
इस job के बारे में
About Us
Ajay Engineering Tools is a trusted name in the engineering and industrial solutions sector, delivering high-quality tools, valves, and equipment to clients across industries. We are committed to innovation, reliability, and strong customer service.
About the Role
We are seeking a Customer Relationship Representative (CRR) to oversee client interactions, ensure customer satisfaction, and contribute to sales growth. The role involves handling inquiries, coordinating with internal teams, and building long-term relationships with customers.
Responsibilities
- Serve as the first point of contact for customers.
- Handle queries, complaints, and provide solutions.
- Coordinate with sales & operations for order processing and delivery.
- Maintain customer records and share feedback with management.
- Support in upselling/cross-selling opportunities.
Requirements
- Graduate in Business/Marketing/Engineering (preferred).
- 1–2 years of experience in customer service or sales support.
- Strong communication, problem-solving, and interpersonal skills.
- Proficiency in MS Office; CRM knowledge is a plus.
Benefits
- Training & career growth opportunities
- Supportive work environment
How to Apply
Send your CV [ea@ajayengineering.com / mukesh@ajayengineering.com] with subject line: Application – Customer Relationship Representative (CRR)
OR
- Call Us
- +91 7066775553
- Job Types
- Full-time, Permanent
- Pay
- ₹15,000.00 - ₹20,000.00 per month
- Work Location
- In person
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