Customer support executive

Customer Support Executive –

Inbound Voice Process

Location

Pocharam, Hyderabad

Job Type

Full-Time

Openings

200 Hiring

Job Description

We are hiring Customer Support Executives for an Inbound Voice Process associated with Bank. The selected candidates will be responsible for handling customer queries, providing accurate information, and delivering good customer service over the phone.

Eligibility - Minimum qualification: 12th Pass / Intermediate - Freshers and experienced

candidates can apply -

Good verbal communication skills -

Good customer-handling skills -

English and Hindi are mandatory -

Telugu or any other regional language will be an advantage - SVAR Score: 50+

Salary & Benefits -

Freshers

₹17,000 In-Hand per month -

Experienced Candidates

Up to ₹19,000 CTC - Cab facility available

Work Schedule -

6 Days Working -

1 Rotational Week Off - Rotational shifts as per process requirements

Key Responsibilities -

Handle inbound customer calls professionally -

Understand and resolve customer queries -

Provide accurate information about banking products/services -

Maintain good customer relationships -

Follow company and process guidelines - Achieve required quality and performance standards Skills Required -

Good communication skills -

Customer service orientation -

Basic understanding of banking/customer service -

Ability to handle customers patiently and professionally -

Comfortable working in a voice process

Interested candidates can apply now.

Pay

From ₹17,000.00 per month

Benefits

Commuter assistance

Flexible schedule

Paid time off

Work Location

In person