International Customer Support Associate

Artech Infosystems Private Limited · Hyderabad

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कहाँHyderabadTelangana

प्रकारInternship

Posted15 Oct18 दिन पहले, Adzuna से

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Job Description: International Customer Support Associate Experience: 2 Years Industry Preference: FinTech / Banking / Financial Services / Insurance / Crypto Key Responsibilities Handle international customer queries through voice, chat, and messaging channels. Manage complex customer issues, escalations, and provide timely resolutions. Maintain high customer satisfaction (CSAT), quality (QA), first contact resolution (FCR), and turnaround time (TTR) metrics. Manage high ticket volumes while e…

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