Customer Support Executive – Prepaid & Postpaid Process
Customer Support Executive – Prepaid & Postpaid Process
- Location
- Central Silk Board, Bengaluru
- Job Type
- Full-time | On-site
- Openings
- 15
- Experience
- 0–5 Years | Freshers Welcome
- Qualification
- 12th Pass / Any Degree
- Salary
- ₹25,000 – ₹28,000 per month
- Language
- English – Mandatory
- Joining
- Immediate
- Shift
- 24/7 Rotational Shifts
Job Description
Hiring Customer Support Executives to handle customer queries related to prepaid and postpaid services. The role involves assisting customers, troubleshooting service-related concerns, and providing accurate resolutions.
Responsibilities
Handle customer queries and provide timely resolutions.
Assist customers with prepaid and postpaid service-related issues.
Troubleshoot customer concerns and provide appropriate guidance.
Understand customer requirements and provide accurate information.
Maintain professional and customer-friendly communication.
Follow process guidelines and quality standards.
Maintain a high level of customer satisfaction.
Requirements
Good English communication skills – Mandatory.
12th Pass or Any Degree.
Freshers and experienced candidates can apply.
Strong customer-handling and problem-solving skills.
Customer-focused and professional approach.
Comfortable working in rotational shifts.
- Age
- 18–30 years.
Work Location
No. 31/9, Krimson Square, Near Central Silk Board Junction, Hosur Road, Bommanahalli, Bengaluru – 560068
- Pay
- ₹25,000.00 - ₹28,000.00 per month
- Work Location
- In person
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