Customer Support Executive – Prepaid & Postpaid Process

Customer Support Executive – Prepaid & Postpaid Process

Location

Central Silk Board, Bengaluru

Job Type

Full-time | On-site

Openings

15

Experience

0–5 Years | Freshers Welcome

Qualification

12th Pass / Any Degree

Salary

₹25,000 – ₹28,000 per month

Language

English – Mandatory

Joining

Immediate

Shift

24/7 Rotational Shifts

Job Description

Hiring Customer Support Executives to handle customer queries related to prepaid and postpaid services. The role involves assisting customers, troubleshooting service-related concerns, and providing accurate resolutions.

Responsibilities

Handle customer queries and provide timely resolutions.

Assist customers with prepaid and postpaid service-related issues.

Troubleshoot customer concerns and provide appropriate guidance.

Understand customer requirements and provide accurate information.

Maintain professional and customer-friendly communication.

Follow process guidelines and quality standards.

Maintain a high level of customer satisfaction.

Requirements

Good English communication skills – Mandatory.

12th Pass or Any Degree.

Freshers and experienced candidates can apply.

Strong customer-handling and problem-solving skills.

Customer-focused and professional approach.

Comfortable working in rotational shifts.

Age

18–30 years.

Work Location

No. 31/9, Krimson Square, Near Central Silk Board Junction, Hosur Road, Bommanahalli, Bengaluru – 560068

Pay

₹25,000.00 - ₹28,000.00 per month

Work Location

In person