Customer Support Specialist
Customer Support – Travel Voice
- Job Type
- Full-Time
- Experience
- Fresher
- Location
- New Town, Kolkata
Job Summary
We are hiring Customer Support Associates for a Travel Voice process. The role involves assisting customers with travel-related queries over calls, understanding their requirements, and providing accurate and timely solutions while maintaining a professional customer experience.
Key Responsibilities
Handle customer interactions through inbound calls.
Assist customers with travel-related queries and services.
Understand customer requirements through active listening and effective probing.
Provide accurate information and appropriate solutions.
Resolve customer concerns professionally and efficiently.
Maintain courteous and professional communication throughout every interaction.
Follow defined customer-service and process standards.
Eligibility
Graduate / Undergraduate candidates can apply.
Freshers are welcome.
Strong verbal communication skills.
Good active listening and customer-handling abilities.
Good problem-solving and query-resolution skills.
Customer-focused and comfortable working in a fast-paced environment.
Job Details
- Salary
- ₹22,000 – ₹23,000 In-Hand
- Transport
- One-Way Cab + ₹1,400 Travel Allowance
- Shift
- Rotational Shifts
- Working
- 5 Days
- Weekly Off
- 2 Rotational Offs
- Location
- New Town, Kolkata
Key Skills
Travel Support | Voice Communication | Customer Handling | Query Resolution | Active Listening | Customer Experience
How to Apply
- achalasingh2001@gmail.com
Interested candidates can share their updated CV through email.
- Pay
- Up to ₹23,000.00 per month
Benefits
Commuter assistance
- Work Location
- In person
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