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Call Centre Executive

Madras Diabetes Research Foundation · Chennai
Fresher चलेगा
वेतन₹20,000–25,000महीना, जैसा लिखा है
कहाँChennaiTamil Nadu
प्रकारFull timeFresher चलेगा
Posted29 Sep18 दिन पहले, SimplyHired से
Kaam ने check किया
Freshers के लिए खुला: experience नहीं माँगा
Fee, deposit या पैसे माँगने के निशान नहीं
अच्छी English चाहिए, बोलने और लिखने में
Walk-in interview
दिन का काम
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं7 लिखे हैं
SalesMalayalamEnglish12th PassTamilPhone etiquetteHindi
इस job के बारे में

Job description

Job Roles & Responsibility

Fixing appointments and enquiry visit conversion

Telephone etiquette with call quality adherence

First Call Resolution (FCR) of enquiry calls

  • Average wait time of patients during the call (Call holding)

Call transfer rate

Customer call frequency

  • Ensure all the calls are answered properly without getting missed out

Quality parameters followed as per SOP's

9. Feedback from the patients and their satisfaction

Candidate should speak Malayalam, Tamil & English Fluently.

Looking for Immediate joiners. For Job Opportunities Contact HR @ 7550288193

Job Types
Permanent, Full-time, Fresher

Benefits

Health insurance

Provident Fund

Supplemental pay types

Yearly bonus

Work Location
In person
Job Types
Full-time, Permanent

Benefits

Health insurance

Provident Fund

Schedule

Day shift

Rotational shift

Supplemental Pay

Yearly bonus

Education

Higher Secondary(12th Pass) (Preferred) Or Any Degree

Experience

tele sales
1 year (Preferred)
total work
1 year (Preferred)

Language

Hindi (Required)

Work Location
In person

Speak with the employer +91 7550288193

Benefits

Health insurance

Provident Fund

Work Location
In person
Pay
₹20,000.00 - ₹25,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location
In person

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