MA
Call Centre Executive
Madras Diabetes Research Foundation · Chennai
Pay₹20,000–25,000a month, as listed
WhereChennaiTamil Nadu
TypeFull timeFreshers welcome
Posted29 Sep7 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Walk-in interview
Day work
No vehicle or licence needed
Skills they list7 named
SalesMalayalamEnglish12th PassTamilPhone etiquetteHindi
About this job
Job description
Job Roles & Responsibility
Fixing appointments and enquiry visit conversion
Telephone etiquette with call quality adherence
First Call Resolution (FCR) of enquiry calls
- Average wait time of patients during the call (Call holding)
Call transfer rate
Customer call frequency
- Ensure all the calls are answered properly without getting missed out
Quality parameters followed as per SOP's
9. Feedback from the patients and their satisfaction
Candidate should speak Malayalam, Tamil & English Fluently.
Looking for Immediate joiners. For Job Opportunities Contact HR @ 7550288193
- Job Types
- Permanent, Full-time, Fresher
Benefits
Health insurance
Provident Fund
Supplemental pay types
Yearly bonus
- Work Location
- In person
- Job Types
- Full-time, Permanent
Benefits
Health insurance
Provident Fund
Schedule
Day shift
Rotational shift
Supplemental Pay
Yearly bonus
Education
Higher Secondary(12th Pass) (Preferred) Or Any Degree
Experience
- tele sales
- 1 year (Preferred)
- total work
- 1 year (Preferred)
Language
Hindi (Required)
- Work Location
- In person
Speak with the employer +91 7550288193
Benefits
Health insurance
Provident Fund
- Work Location
- In person
- Pay
- ₹20,000.00 - ₹25,000.00 per month
Benefits
Health insurance
Provident Fund
- Work Location
- In person
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