Trainee Team Member & Team Member (Hotel Management)
- JOB DESCRIPTION Position
- Trainee Team Member / Team Member
- Industry
- QSR / Hospitality
- Department
- Restaurant Operations
- Employment Type
- Full-Time
- Qualification
- Hotel Management / Hospitality Management
About the Role
We are looking for enthusiastic and customer-focused Trainee Team Members & Team Members to join our QSR Hospitality Operations team. The candidate will be responsible for supporting day-to-day restaurant operations, maintaining service standards, ensuring food quality and hygiene, and delivering an excellent customer experience.
Key Responsibilities
Assist in daily restaurant/QSR operations and service activities.
Welcome and assist customers with a polite and professional approach.
Take customer orders accurately and process them through the POS system.
Support food preparation, assembly, packing, and presentation as per SOPs.
Maintain cleanliness and hygiene of the restaurant, kitchen, counters, and work areas.
Follow food safety, hygiene, and company operational standards.
Ensure proper handling and storage of food and ingredients.
Support inventory checking, stock handling, and replenishment.
Coordinate with kitchen and service teams for smooth order execution.
Handle customer queries and escalate complaints to the supervisor/manager when required.
Maintain proper grooming and personal hygiene standards.
Follow company policies, SOPs, safety procedures, and shift schedules.
Support opening and closing activities of the outlet.
Work effectively as part of a team in a fast-paced QSR environment.
Candidate Profile
For Trainee Team Member
Fresher with Hotel Management / Hospitality Management qualification.
Good communication and interpersonal skills.
Positive attitude and willingness to learn.
Customer-service oriented.
Willingness to work in rotational shifts.
For Team Member
Hotel Management / Hospitality Management qualification preferred.
Freshers or candidates with relevant QSR/Hospitality experience may apply.
Basic knowledge of restaurant operations and customer service.
Good communication and teamwork skills.
Ability to work under pressure in a fast-paced environment.
Key Skills
Customer Service
Restaurant Operations
Food & Beverage Service
POS / Order Taking
Food Safety & Hygiene
Teamwork
Communication Skills
Grooming & Professional Etiquette
Inventory & Stock Handling
Problem Solving
- Pay
- ₹180,000.00 - ₹250,000.00 per year
- Work Location
- In person
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