Trainee Team Member & Team Member (Hotel Management)

JOB DESCRIPTION Position

Trainee Team Member / Team Member

Industry

QSR / Hospitality

Department

Restaurant Operations

Employment Type

Full-Time

Qualification

Hotel Management / Hospitality Management

About the Role

We are looking for enthusiastic and customer-focused Trainee Team Members & Team Members to join our QSR Hospitality Operations team. The candidate will be responsible for supporting day-to-day restaurant operations, maintaining service standards, ensuring food quality and hygiene, and delivering an excellent customer experience.

Key Responsibilities

Assist in daily restaurant/QSR operations and service activities.

Welcome and assist customers with a polite and professional approach.

Take customer orders accurately and process them through the POS system.

Support food preparation, assembly, packing, and presentation as per SOPs.

Maintain cleanliness and hygiene of the restaurant, kitchen, counters, and work areas.

Follow food safety, hygiene, and company operational standards.

Ensure proper handling and storage of food and ingredients.

Support inventory checking, stock handling, and replenishment.

Coordinate with kitchen and service teams for smooth order execution.

Handle customer queries and escalate complaints to the supervisor/manager when required.

Maintain proper grooming and personal hygiene standards.

Follow company policies, SOPs, safety procedures, and shift schedules.

Support opening and closing activities of the outlet.

Work effectively as part of a team in a fast-paced QSR environment.

Candidate Profile

For Trainee Team Member

Fresher with Hotel Management / Hospitality Management qualification.

Good communication and interpersonal skills.

Positive attitude and willingness to learn.

Customer-service oriented.

Willingness to work in rotational shifts.

For Team Member

Hotel Management / Hospitality Management qualification preferred.

Freshers or candidates with relevant QSR/Hospitality experience may apply.

Basic knowledge of restaurant operations and customer service.

Good communication and teamwork skills.

Ability to work under pressure in a fast-paced environment.

Key Skills

Customer Service

Restaurant Operations

Food & Beverage Service

POS / Order Taking

Food Safety & Hygiene

Teamwork

Communication Skills

Grooming & Professional Etiquette

Inventory & Stock Handling

Problem Solving

Pay

₹180,000.00 - ₹250,000.00 per year

Work Location

In person