Pre-Sales Executive- Healthcare

ADSD Healthcare Pvt. Ltd. · Gurugram

वेतन₹25,000–50,000महीना, जैसा लिखा है

कहाँGurugramHaryana

प्रकारFull time

Posted30 Sep20 दिन पहले, SimplyHired से

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Customer feedback collectionCollaborate with healthcare professionalsSales persuasionSales objection handlingCustomer records maintenanceInbound salesGoogle SheetsOutbound lead nurturingSales reportingCustomer relationship buildingInbound customer enquiry call handlingSalesPhone communicationCustomer appointment bookingEnterprise SoftwareOperations coordinationWriting skillsSales pipeline reportingPatient appointment coordinationB2CSales experience within healthcare sectorSales performance reportingClient enquiry handlingInbound voiceOpportunity managementCross-departmental liaisonEnglishClinic experienceManagement information reporting for salesClient data maintenance in CRMLead conversionClinical experienceMedical schedulingClient feedback collectionLead management systemsBusiness etiquetteDaily operations report preparationStakeholder coordinationLead nurturingClient servicesNeeds-based sellingPhone canvassingSales management systems proficiencyTelesalesCRM system proficiencyProductivity softwareHandling patient queriesHealthcare facilities experienceClient communication skillsVisit schedulingProfessional phone etiquetteSales activity reportingMedical appointment creationCommunication skillsSales pipeline monitoringSales follow-upClient liaisonTeam coordinationOffice phone managementMedical administrationSales appointment settingSales data trackingMultidisciplinary team collaboration

इस job के बारे में

Job Description- Pre-sales Executive

Location: Gurugram
Work Mode: On-site
Experience: 2–3 years
Industry Preference: Healthcare / Hospitals / Clinics / Healthcare Services

About the Role

OSSO (www.ossso.care) is looking for a proactive and communication-oriented Pre-sales Executive to manage incoming patient enquiries, convert enquiries into appointments, and ensure a smooth patient journey from the first interaction through follow-up.

The ideal candidate should have strong communication skills, a customer-first approach, good sales acumen and experience working with CRM systems.

Key Responsibilities

Enquiry Management: Handle incoming patient calls, WhatsApp messages, and leads; understand patient needs and guide them to appropriate OSSO services.

Conversion & Scheduling: Convert leads into confirmed clinic appointments and maintain an active appointment pipeline.
Follow-Ups: Consistently follow up with pending leads and manage no-shows to rebook appointments.
CRM & Reporting: Maintain accurate lead records in the CRM and prepare daily/weekly sales and conversion reports (MS Excel/Google Sheets).
Coordination: Work closely with Doctors, Physiotherapy, Care Coordinators, and Front Desk teams to ensure smooth patient journeys.
Patient Feedback: Conduct post-visit feedback calls and capture insights to refine processes and drop-off points.

Requirements

2–3 years of experience in patient sales, care coordination, or front-of-house sales (Healthcare/Clinic background strongly preferred).

Strong Communication: Fluency in English (verbal & written) with excellent phone and WhatsApp etiquette.
Tech Savvy: Hands-on experience using CRM platforms and proficiency in MS Excel / Google Sheets.
Sales Acumen: Strong objection-handling and lead-conversion skills with a empathetic, patient-first mindset.
Traits: Highly organized, proactive, target-driven, and capable of multi-tasking.
Pay: ₹25,000.00 - ₹50,000.00 per month

Application Question(s)

Current / Last Drawn Salary (CTC) in LPA

Expected Salary (CTC) in LPA

Notice Period in days

Experience

Sales (Healthcare): 2 years (Required)

Location

Gurugram, Haryana (Required)

Work Location: In person

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