Team Leader - Telesales

Sales Team Leader – Telesales Executives _URGENT HIRING

Team Size

20 Telecallers

Experience

2–5 Years (as Team Leader)

Job Type

Full-Time

Department

Sales

Location

Sagarpur, New Delhi -110045

Job Description

We are looking for an experienced and target-oriented Sales Team Leader who can independently manage and lead a team of 20 Telecallers and drive them towards achieving daily, weekly, and monthly sales targets.

Key Responsibilities

Lead and manage a team of 20 Telecallers.

• Allocate leads and targets among team members.
• Monitor daily calling, follow-ups, conversions, and sales.
• Conduct daily team huddles and performance meetings.
• Motivate the team to achieve daily/monthly targets.
• Monitor individual Telecaller performance and productivity.
• Guide the team on sales pitch, objection handling, and closing techniques.
• Regularly listen to calls and provide feedback.
• Identify low-performing team members and provide coaching/training.
• Ensure proper and timely follow-up on all leads.
• Maintain daily performance reports and share them with management.
• Handle escalations and customer-related issues when required.
• Train new Telecallers and help improve overall team performance.
• Maintain team discipline, attendance, and productivity.

Key Performance Indicators (KPIs)

• Daily Calls \& Connected Calls
• Lead Follow-up
• Conversion Rate
• Sales / Revenue Generated
• Target Achievement %
• Individual Telecaller Productivity
• Team Productivity
• Lead Utilization
• Call Quality

Requirements

• 2 years of experience as a Sales Team Leader
• Experience managing a team of around 20 Telecallers will be preferred.
• Strong communication and leadership skills.
• Good sales, convincing, negotiation, and objection-handling skills.
• Target-oriented and result-driven.
• Comfortable working in a high-pressure, target-based environment.
• Basic knowledge of Excel/Google Sheets and CRM.
• Ability to coach, motivate, and improve team performance.

Salary

₹20000 – ₹25000 + Performance Incentives

Salary will be based on experience and interview performance.

Apply Now

Interested candidates can send their CV/Resume on

WhatsApp

\[8920569887]

Email

hiring.nisharajputcoaching@gmail.com

Pay

₹20,000.00 - ₹25,000.00 per month

Benefits

• Cell phone reimbursement
• Internet reimbursement

Work Location

In person