KO
Customer Support Executive (CSE)
Kooz Advisors And technologies · Madurai
वेतनवेतन नहीं लिखा
कहाँMadurai
प्रकारFulltimeFresher चलेगा
Posted18 Sep26 दिन पहले, Indeed से
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Freshers के लिए खुला: experience नहीं माँगा
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Night shift
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इस job के बारे में
Customer Support Executive – Fresher
- Company
- KoinBX
- Location
- Madurai
- Experience
- Fresher / 0–1 Year
- Employment Type
- Full-Time
- Work Mode
- Work From Office
- Working Days
- 6 Days a Week
- Shift
- Rotational Shifts
Job Summary
We are looking for fresher candidates to join our Customer Support team. The candidate will be responsible for assisting customers, handling queries, and providing timely and professional support.
Key Responsibilities
- Handle customer queries through calls, chats, and emails.
- Understand customer concerns and provide appropriate solutions.
- Maintain a professional and positive approach while interacting with customers.
- Escalate complex issues to the concerned team.
- Maintain accurate records of customer interactions.
- Follow company policies and customer support procedures.
- Work effectively as part of a team.
Requirements
- Strong communication skills in English.
- Good listening and interpersonal skills.
- Basic computer knowledge.
- Good problem-solving attitude.
- Willingness to learn and develop customer service skills.
- Comfortable working in rotational shifts.
- Freshers are welcome to apply.
Skills
Communication \| Customer Handling \| Active Listening \| Problem Solving \| Teamwork \| Basic Computer Skills
- Pay
- ₹12,552.12 - ₹18,780.46 per month
Benefits
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
- Work Location
- In person
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