Helpdesk Executive

GRG POLY DYNAMICS PRIVATE LIMITED · Chennai

वेतन₹18,455–28,755महीना, जैसा लिखा है

कहाँChennaiTamil Nadu

प्रकारPart time

Posted30 Sep24 दिन पहले, SimplyHired से

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दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं24 लिखे हैं

Technical troubleshootingOn-site technical supportTechnical support via phoneInbound customer enquiry call handlingBasic service issue troubleshootingSupport ticket trackingClient enquiry handlingIn-person customer serviceEquipment troubleshootingEnglishSoftware installationTechnical support user trainingMaster's degreeBachelor's degreeClient follow-upComputer hardwareClient servicesCustomer support ticket managementClient communication skillsTechnical writing for end usersClient educationPeripheral hardware supportClient liaisonClient interaction via phone calls

इस job के बारे में

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through basic problem-solving processes. Providing basic computer training. Installing and upgrading hardware and software systems. Writing training manuals. Following up with clients. Completing support tickets.

Pay: ₹18,455.00 - ₹28,755.00 per month

Benefits

Provident Fund

Work Location: In person

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