Helpdesk Executive

GRG POLY DYNAMICS PRIVATE LIMITED · Chennai

Pay₹18,455–28,755a month, as listed

WhereChennaiTamil Nadu

TypePart time

Posted30 Sep21 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list24 named

Technical troubleshootingOn-site technical supportTechnical support via phoneInbound customer enquiry call handlingBasic service issue troubleshootingSupport ticket trackingClient enquiry handlingIn-person customer serviceEquipment troubleshootingEnglishSoftware installationTechnical support user trainingMaster's degreeBachelor's degreeClient follow-upComputer hardwareClient servicesCustomer support ticket managementClient communication skillsTechnical writing for end usersClient educationPeripheral hardware supportClient liaisonClient interaction via phone calls

About this job

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through basic problem-solving processes. Providing basic computer training. Installing and upgrading hardware and software systems. Writing training manuals. Following up with clients. Completing support tickets.

Pay: ₹18,455.00 - ₹28,755.00 per month

Benefits

Provident Fund

Work Location: In person

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