AM
Non-Voice process *EXPEREINCED ONLY IN LIVE CHAT*
Aminno Software Technologies · Bangalore
वेतन₹19,000–26,000महीना, जैसा लिखा है
कहाँBangaloreKarnataka
प्रकारFull time
Posted6 Oct14 दिन पहले, SimplyHired से
Kaam ने check किया
Fee, deposit या पैसे माँगने के निशान नहीं
अच्छी English चाहिए, बोलने और लिखने में
Walk-in interview
दिन का काम
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं17 लिखे हैं
Live chatCustomer records maintenanceRecord-keepingCustomer communicationCustomer complaint handlingTeluguClient enquiry handlingEnglishLocal languageAchieving service-level targetsClient servicesNon-voiceKannadaHindiClient communication skillsEscalation handlingClient liaison
इस job के बारे में
Key Responsibilities
Handle customer queries through live chat / non-voice support.
Provide accurate and timely resolutions to customer concerns.
Manage multiple chats simultaneously while maintaining quality.
Communicate professionally with customers in English and any one regional language – Hindi, Kannada, or Telugu.
Follow company processes, guidelines, and escalation procedures.
Maintain accurate records of customer interactions.
Meet assigned productivity, quality, response-time, and CSAT targets.
Escalate complex or unresolved issues to the appropriate team.
Ensure a positive customer experience throughout the interaction.
NOTE
- Only experienced candidates and immediate joiners are eligible for this role.
- Only candidates located in Bangalore will be considered.
- If you are interested and actively looking for a job, please share your resume on WhatsApp at 9148447803.
- Pay
- ₹19,000.00 - ₹26,000.00 per month
- Work Location
- In person
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