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Customer Relationship Manager

Sri Lakshmi Automobiles World · Salem
वेतनवेतन नहीं लिखा
कहाँSalem
प्रकारFulltime
Posted21 Sep32 दिन पहले, Indeed से
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इस job के बारे में

Customer Relationship Manager (CRM) – Mahindra Showroom

Job Description

  • Welcome and assist customers visiting the showroom.
  • Ensure a smooth customer experience from enquiry to vehicle delivery.
  • Coordinate with Sales, Service, Finance and other departments.
  • Handle customer feedback, complaints and follow-ups.
  • Monitor customer satisfaction, CSI and NPS.
  • Maintain customer records and CRM updates.
  • Prepare basic customer feedback and performance reports.
  • Support the Sales Team in maintaining strong customer relationships.

Requirements

  • Any Graduate / Diploma.
  • 1–3 years of experience in Customer Service, CRM or Automobile Dealership preferred.
  • Good communication and interpersonal skills.
  • Customer-focused attitude and good coordination skills.
  • Basic computer/CRM knowledge.
Job Type
Full-time
Industry
Automobile Dealership
Location
Salem

Interested Candidates may apply through WhatsApp and Mail also.

Contact Number
9787572466
Mail
hrcareers.srilakshmi@gmail.com
Pay
₹10,000.00 - ₹18,000.00 per month

Benefits

  • Food provided
  • Leave encashment
  • Life insurance
  • Provident Fund
Work Location
In person

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