SR
Customer Relationship Manager
Sri Lakshmi Automobiles World · Salem
PayPay not listed
WhereSalem
TypeFulltime
Posted21 Sep31 days ago, via Indeed
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
About this job
Customer Relationship Manager (CRM) – Mahindra Showroom
Job Description
- Welcome and assist customers visiting the showroom.
- Ensure a smooth customer experience from enquiry to vehicle delivery.
- Coordinate with Sales, Service, Finance and other departments.
- Handle customer feedback, complaints and follow-ups.
- Monitor customer satisfaction, CSI and NPS.
- Maintain customer records and CRM updates.
- Prepare basic customer feedback and performance reports.
- Support the Sales Team in maintaining strong customer relationships.
Requirements
- Any Graduate / Diploma.
- 1–3 years of experience in Customer Service, CRM or Automobile Dealership preferred.
- Good communication and interpersonal skills.
- Customer-focused attitude and good coordination skills.
- Basic computer/CRM knowledge.
- Job Type
- Full-time
- Industry
- Automobile Dealership
- Location
- Salem
Interested Candidates may apply through WhatsApp and Mail also.
- Contact Number
- 9787572466
- hrcareers.srilakshmi@gmail.com
- Pay
- ₹10,000.00 - ₹18,000.00 per month
Benefits
- Food provided
- Leave encashment
- Life insurance
- Provident Fund
- Work Location
- In person
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