Customer Relationship Representative

About Us

Ajay Engineering Tools is a trusted name in the engineering and industrial solutions sector, delivering high-quality tools, valves, and equipment to clients across industries. We are committed to innovation, reliability, and strong customer service.

About the Role

We are seeking a Customer Relationship Representative (CRR) to oversee client interactions, ensure customer satisfaction, and contribute to sales growth. The role involves handling inquiries, coordinating with internal teams, and building long-term relationships with customers.

Responsibilities

• Serve as the first point of contact for customers.
• Handle queries, complaints, and provide solutions.
• Coordinate with sales & operations for order processing and delivery.
• Maintain customer records and share feedback with management.
• Support in upselling/cross-selling opportunities.

Requirements

• Graduate in Business/Marketing/Engineering (preferred).
• 1–2 years of experience in customer service or sales support.
• Strong communication, problem-solving, and interpersonal skills.
• Proficiency in MS Office; CRM knowledge is a plus.

Benefits

• Training & career growth opportunities
• Supportive work environment

How to Apply

Send your CV [ea@ajayengineering.com / mukesh@ajayengineering.com] with subject line: Application – Customer Relationship Representative (CRR)

OR

Call Us

+91 7066775553

Job Types

Full-time, Permanent

Pay

₹15,000.00 - ₹20,000.00 per month

Work Location

In person