Trainee - Guest Relations

Key Responsibilities

Guest Reception & Hospitality

Welcome and attend to visitors, customers and business associates, ensuring a professional and pleasant experience.

Front Office Operations

Manage visitor registration, appointment coordination, incoming calls and front-desk activities.

Customer Relations

Assist customers with basic queries, coordinate with relevant departments and ensure timely responses.

Site & Experience Centre Coordination: Support customer visits, project presentations, site experience activities and customer engagement initiatives.

Communication & Coordination

Handle telephone calls, emails, visitor enquiries and internal coordination with professionalism.

Customer Experience: Create a warm, welcoming and professional experience for customers visiting the sales office, ensuring they are attended to promptly and receive a high-quality hospitality experience throughout their visit.

Administrative Support

Maintain visitor records, update basic MIS reports and assist with day-to-day front-office administration.

Eligibility Criteria

Fresh graduates or final-year students from recognised institutes and universities.

Preferred qualifications

Hotel Management, Hospitality, Tourism, Aviation, Event Management, BBA, BMS or other relevant graduate programmes.

Excellent verbal communication skills in English and Hindi. Knowledge of Marathi will be an added advantage.

Pleasant personality, professional grooming, confidence and a positive attitude.

Strong interpersonal skills, customer orientation and willingness to learn.

Pay

₹250,000.00 per year

Benefits

Health insurance

Paid sick time

Provident Fund

Application Question(s)

Are you comforatable working on Saturday & Sunday?

Work Location

In person