Customer Care Executive

Nexus Software System · Pune

वेतन₹25,000–29,000महीना, जैसा लिखा है

कहाँPuneMaharashtra

प्रकारFull time

Posted9 Oct14 दिन पहले, SimplyHired से

Kaam ने check किया

Fee, deposit या पैसे माँगने के निशान नहीं

दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं20 लिखे हैं

Live chatCustomer records maintenanceCustomer communicationCustomer complaint handlingEmail communicationInbound customer enquiry call handlingDigital register maintenanceClient enquiry handlingInbound voiceClient record-keeping practicesClient data maintenance in CRMCustomer service through social mediaClient servicesB2B salesRecords creationCRM system proficiencyRoot cause analysisEscalation handlingClient interaction via phone callsCustomer data entry

इस job के बारे में

Handle Inquiries: Respond promptly to customer queries via phone, email, live chat, and social media channels.
Resolve Issues: Investigate customer complaints, identify root causes, and provide accurate, timely solutions or escalations.
Maintain Records: Keep detailed, organized logs of customer interactions, transactions, inquiries, and comments in the CRM system.
Product Knowledge: Maintain an up-to-date, comprehensive understanding of company products, services, policies, and procedures.
Pay: ₹25,000.00 - ₹29,000.00 per month
Work Location: In person

Pune में ऐसी jobs140 liveसब देखो →

Customer Care ExecutiveAneja's Training & Placement Services · PuneNaukri से Customer Care ExecutiveWNS Holdings · PuneNaukri से Customer Care Order ManagementEmerson · Pune(Talegaon)Naukri से Customer Care ExecutiveCredence Resource Management · PuneNaukri से Customer Care ExecutivesMNC International bpo Harvani / Ritika · PuneNaukri से Massive Hiring :: Domestic BPO / Customer Care / 12th Pass FresherServices · Pune(Kalyani Nagar +9)Naukri से

काम पाने के लिए कभी पैसे मत दो। Fee माँगे तो scam है। दस निशान →