Office Executive

AGS Technologies (India) Pvt Ltd · Pune

Senior

वेतन₹24,000–30,000महीना, जैसा लिखा है

कहाँPuneMaharashtra

प्रकारFull time

Posted11 Oct12 दिन पहले, SimplyHired से

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अच्छी English चाहिए, बोलने और लिखने में

दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं17 लिखे हैं

Microsoft WordCustomer feedback collectionStaff performance monitoringCustomer complaint handlingStaff supervisionTeam member evaluationEmployee training planningTeam leadershipFeedback deliveryHandling dissatisfied clientsClient feedback collectionQuality assuranceClient servicesStaff trainingRecruitingPolicy writingTraining coordination

इस job के बारे में

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team.

Pay: ₹24,000.00 - ₹30,000.00 per month

Benefits

Paid sick time

Work Location: In person

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