AG
Office Executive
AGS Technologies (India) Pvt Ltd · Pune
Pay₹24,000–30,000a month, as listed
WherePuneMaharashtra
TypeFull time
Posted11 Oct14 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list17 named
Microsoft WordCustomer feedback collectionStaff performance monitoringCustomer complaint handlingStaff supervisionTeam member evaluationEmployee training planningTeam leadershipFeedback deliveryHandling dissatisfied clientsClient feedback collectionQuality assuranceClient servicesStaff trainingRecruitingPolicy writingTraining coordination
About this job
Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team.
- Pay
- ₹24,000.00 - ₹30,000.00 per month
Benefits
Paid sick time
- Work Location
- In person
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