SU
Customer Support Executive (CSE)
Super Plastronics Pvt Ltd · Delhi
वेतनवेतन नहीं लिखा
कहाँDelhi
प्रकारFulltime
Posted12 Oct3 दिन पहले, Indeed से
Kaam ने check किया
Fee, deposit या पैसे माँगने के निशान नहीं
दिन का काम
गाड़ी या licence नहीं चाहिए
इस job के बारे में
KRA
- · Conduct outbound calls to customers to collect feedback on products and services.
- Monitor and analyze customer ratings and reviews across various platforms.
- Contact dissatisfied customers and work towards resolving their concerns.
- Convert negative ratings and feedback into positive customer experiences.
- Escalate unresolved complaints to relevant departments and ensure timely closure.
- Maintain records of customer interactions, feedback, and resolutions.
- Identify recurring customer issues and share insights with management.
- Drive customer satisfaction, loyalty, and positive brand perception.
- Follow up with customers after resolution to ensure satisfaction.
- Prepare daily and monthly reports on feedback, ratings, and complaint trends.
- Job Type
- Full-time
- Pay
- ₹16,000.00 - ₹16,500.00 per month
- Work Location
- In person
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काम पाने के लिए कभी पैसे मत दो। Fee माँगे तो scam है। दस निशान →