Customer Support Executive – Travel Voice Process

Teleperformance · Jaipur

वेतन₹34,000महीना, जैसा लिखा है

कहाँJaipurRajasthan

प्रकारFull time

Posted12 Oct22 दिन पहले, SimplyHired से

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अच्छी English चाहिए, बोलने और लिखने में

Night shift

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जो skills माँगे हैं13 लिखे हैं

Record-keepingCustomer complaint handlingInbound customer enquiry call handlingPhone communicationClient enquiry handlingInbound voiceEnglishBachelor's degreeClient servicesHindiClient communication skillsCommunication skillsClient interaction via phone calls

इस job के बारे में

Customer Support Executive – Travel Voice Process

Location: Jaipur, Rajasthan
Process: Travel Voice – Non-Technical
Work Mode: Work From Office (WFO)
Employment Type: Full-Time
Education: Undergraduate / Graduate
Experience: Freshers and experienced candidates
Communication Level: V5
Shift: 24×7 rotational shifts
Interview Mode: Virtual

Salary Structure

Freshers

CTC: ₹32,000 per month

Includes ₹1,000 performance-linked incentive (PLI)

Experienced Candidates

CTC: ₹34,000 per month

Includes ₹1,000 performance-linked incentive (PLI)

Minimum 6 months of documented work experience required

Job Responsibilities

Handle customer queries related to travel through voice support.

Provide accurate information and assistance to customers.

Resolve customer concerns professionally and efficiently.

Maintain service quality and customer satisfaction.

Record customer interactions accurately and follow process guidelines.

Candidate Requirements

Undergraduate and graduate candidates can apply.

Freshers are eligible for the ₹32,000 CTC package.

Candidates with at least 6 months of documented experience are eligible for the ₹34,000 CTC package.

Good communication and customer-handling skills.

Willingness to work in 24×7 rotational shifts.

Ability to attend a virtual interview.

Pay: Up to ₹34,000.00 per month
Work Location: In person

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