Jobs›Service Delivery, Kolkata

Service Delivery

Blue Star Limited · Kolkata
वेतनवेतन नहीं लिखा
कहाँKolkata
प्रकारनहीं लिखा
Posted1 Oct18 दिन पहले, Indeed से
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Job Description

1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT

2 Daily review of pending complaints

3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint

4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target

5 Arranging to send defective material back

6 Raising warranty claims wherever applicable

  • Submission of offers for NON AMC i.e Spares \& R\&S as per company guidelines and policies and booking and billing the orders

Short Info

  • Posted: 12 day(s) ago
  • Location: Kolkata
  • Qualifications: Diploma/ BE/ B.Tech
  • Experience: 6 Years - 0 Months To 12 Years - 0 Months

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