Service Delivery
Blue Star Limited · Kolkata
PagaarPagaar nahi likha
KahanKolkata
TypeNahi likha
Posted1 Oct21 din pehle, Indeed se
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Job Description
1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT
2 Daily review of pending complaints
3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint
4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target
5 Arranging to send defective material back
6 Raising warranty claims wherever applicable
- Submission of offers for NON AMC i.e Spares \& R\&S as per company guidelines and policies and booking and billing the orders
Short Info
- Posted: 12 day(s) ago
- Location: Kolkata
- Qualifications: Diploma/ BE/ B.Tech
- Experience: 6 Years - 0 Months To 12 Years - 0 Months
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