Telecalling Team Leader

Erfolg · Mumbai

Senior

वेतन₹22,000–45,000महीना, जैसा लिखा है

कहाँMumbaiMaharashtra

प्रकारFull time

Posted13 Oct8 दिन पहले, Apna से

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Fee, deposit या पैसे माँगने के निशान नहीं

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं5 लिखे हैं

B2B SalesLead managementDatabase managementTeam buildingEnterprise sales

इस job के बारे में

Manage daily, weekly, and monthly productivity and performance of self and team members.
Report performance updates to relevant stakeholders.
Ensure client deliverables are completed on time with expected quality.
Induct, train, and update team members on processes, product knowledge, call scripts, mock calls, call disposition, and related activities.
Prepare and maintain training documents including product notes, FAQs, call scripts, and operational databases.
Ensure all databases are accurate, updated, and relevant.
Understand product details, processes, deliverables, and measurement criteria as defined by the Operations Manager.
Share timely MIS reports with the Operations Manager, HR team, and reporting managers.
Interact with clients for lead submissions, updates on leads, and regular MIS sharing.
Verify leads identified by team members and ensure lead quality before submission.
Manage the complete lead management cycle. Key Skills & Competencies: Strong leadership skills, excellent communication, client management abilities, understanding of B2B marketing processes, MIS reporting proficiency, attention to detail, and ability to work in a fast-paced environment.

काम पाने के लिए कभी पैसे मत दो। Fee माँगे तो scam है। दस निशान →