Customer Success Executive

Engineer Philosophy Web Services Pvt Ltd · Indore

वेतन₹15,000–20,000महीना, जैसा लिखा है

कहाँIndoreMadhya Pradesh

प्रकारInternship

Posted13 Oct7 दिन पहले, SimplyHired से

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जो skills माँगे हैं37 लिखे हैं

Customer feedback collectionAfter-sales product trainingCustomer records maintenanceComputer operationAfter-sales serviceCustomer relationship buildingClient onboardingEmail communicationCustomer retentionInbound customer enquiry call handlingPhone communicationComputer literacyStakeholder liaisonClient enquiry handlingInternal team coordination for query resolutionCross-departmental liaisonAfter-sales issue resolutionTechnical supportTechnical support user trainingClient feedback collectionBachelor's degreeClient servicesCustomer relationship managementProduct demosComputer skillsProduct demonstrationsProviding product informationClient communication skillsInternal team coordination for issue resolutionClient educationCommunication skillsClient liaisonProduct presentation deliveryTeam coordinationAfter-sales follow-upCross-functional communicationClient interaction via phone calls

इस job के बारे में

Job Description: Customer Success Executive
Company: Engineer Philosophy Web Services Pvt. Ltd. (MAPOG)
Location: Indore, Madhya Pradesh
Work Mode: On-site
Openings: Full-time Job & Paid Internship

About the Role

We are looking for a proactive and customer-focused individual to help customers understand and effectively use our MAPOG platform, assist with queries, and build strong customer relationships.

Key Responsibilities

Guide customers through product onboarding and feature demonstrations.

Handle customer queries through calls, emails, and online meetings.

Follow up with users to ensure customer satisfaction.

Coordinate with the technical team to resolve issues.

Collect customer feedback and maintain customer records.

Build long-term customer relationships and encourage product usage.

Requirements

Graduation required.

Excellent communication and interpersonal skills.

Good coordination and problem-solving abilities.

Basic computer skills and familiarity with web applications.

Willingness to learn about GIS, mapping technology, and SaaS products.

Freshers are welcome to apply.

Job Details

Full-time employment and paid internship opportunities.

On-site position based in Indore.

Learning and growth opportunities in a technology-driven environment.

How to Apply: Send your resume to hr@engineerphilosophy.com.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person

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