CSR (Customer Service Representative) ADVISOR

Agrobright Farm Solution Pvt Ltd · Pune

वेतनवेतन नहीं लिखा

कहाँPune

प्रकारFulltime

Posted14 Oct6 दिन पहले, Indeed से

Kaam ने check किया

Fee, deposit या पैसे माँगने के निशान नहीं

दिन का काम

गाड़ी या licence नहीं चाहिए

इस job के बारे में

Track product orders and monitor delivery status through courier or postal services.
Contact customers to confirm product dispatch, delivery status, and receipt of products.
Follow up with courier and postal service providers regarding pending, delayed, or undelivered shipments.
Maintain and update daily delivery tracking data in Excel or the company's CRM system.
Record order details, tracking IDs, dispatch dates, delivery status, and customer feedback.
Contact customers after delivery to confirm product receipt and provide post-service support.
Handle customer queries related to product delivery, shipment delays, and order status.
Identify delivery issues and coordinate with the concerned team to resolve them.
Prepare daily reports on delivered, pending, returned, and undelivered products.
Ensure all customer records and delivery updates are accurate and up to date.

काम पाने के लिए कभी पैसे मत दो। Fee माँगे तो scam है। दस निशान →