Malayalam Voice Process

KG Invicta Services Private Limited ( KGIS) · Coimbatore

वेतन₹13,000–17,000महीना, जैसा लिखा है

कहाँCoimbatoreTamil Nadu

प्रकारFull time

Posted13 Oct14 दिन पहले, SimplyHired से

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दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं21 लिखे हैं

Customer records maintenanceCustomer complaint handlingInbound customer enquiry call handlingPhone communicationCall loggingClient detail updatesClient enquiry handlingInbound voiceMalayalamLocal languageMaster's degreeClient servicesProviding product informationClient communication skillsProfessional phone etiquetteAfter-call work proceduresEscalation handlingComplaint resolution call handlingClient educationClient interaction via phone callsCustomer data entry

इस job के बारे में

Handle inbound and/or outbound customer calls in Malayalam.

Assist customers with their queries, complaints, and service-related issues.

Provide accurate information about the company's products and services.

Maintain professional communication and ensure customer satisfaction.

Record customer interactions and update details in the company's system.

Follow company policies, quality standards, and call-handling procedures.

Escalate complex customer issues to the concerned department when required.

Pay: ₹13,000.00 - ₹17,000.00 per month

Benefits

Flexible schedule

Health insurance

Life insurance

Provident Fund

Work Location: In person

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