Malayalam Voice Process

KG Invicta Services Private Limited ( KGIS) · Coimbatore

Pay₹13,000–17,000a month, as listed

WhereCoimbatoreTamil Nadu

TypeFull time

Posted13 Oct18 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

Skills they list21 named

Customer records maintenanceCustomer complaint handlingInbound customer enquiry call handlingPhone communicationCall loggingClient detail updatesClient enquiry handlingInbound voiceMalayalamLocal languageMaster's degreeClient servicesProviding product informationClient communication skillsProfessional phone etiquetteAfter-call work proceduresEscalation handlingComplaint resolution call handlingClient educationClient interaction via phone callsCustomer data entry

About this job

Handle inbound and/or outbound customer calls in Malayalam.

Assist customers with their queries, complaints, and service-related issues.

Provide accurate information about the company's products and services.

Maintain professional communication and ensure customer satisfaction.

Record customer interactions and update details in the company's system.

Follow company policies, quality standards, and call-handling procedures.

Escalate complex customer issues to the concerned department when required.

Pay: ₹13,000.00 - ₹17,000.00 per month

Benefits

Flexible schedule

Health insurance

Life insurance

Provident Fund

Work Location: In person

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