Wanted Customer Care Executive (Tamil or Malayalam) - Fresher/Experienced

Modern dairy machines · Coimbatore

Fresher चलेगा

वेतन₹14,000–25,000महीना, जैसा लिखा है

कहाँCoimbatoreTamil Nadu

प्रकारFull timeFresher चलेगा

Posted14 Oct6 दिन पहले, SimplyHired से

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जो skills माँगे हैं37 लिखे हैं

Resource allocationStatisticsCustomer records maintenanceBudget oversightCustomer communicationCustomer complaint handlingFiscal managementCustomer relationship buildingStandard operating procedure developmentResource allocation planningData analysis reportingWorkflow managementOperations coordinationMentoring junior staffClient communicationClient record-keeping practicesProcess improvementData reportingMalayalamCost controlLocal languageWorkload prioritisationTamilTeam developmentTask prioritisationClient servicesCustomer relationship managementMentoringRecruitingPolicy writingCustomer service report generationRecords creationClient communication skillsCustomer satisfaction improvementLeadership team motivationCommunication skillsOrganisational budget management

इस job के बारे में

Should have Good communication skills in Tamil or Malayalam.

Improve customer service experience, create engaged customers and facilitate organic growth.

Take ownership of customers issues and follow problems through to resolution.Set a clear mission and deploy strategies focused towards that mission

Develop service procedures, policies and standards.

Keep an accurate records and document customer service actions and discussions

Analyse statistics and compile accurate reports

Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.

Keep ahead of industry’s developments and apply best practices to areas of improvement.

Control resources and utilise assets to achieve qualitative and quantitative targets

Adhere to and manage the approved budget.

Maintain an orderly workflow according to priorities.

Pay: ₹14,000.00 - ₹25,000.00 per month

Benefits

Cell phone reimbursement

Food provided

Provident Fund

Work Location: In person

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