Sales/Pricing Coordinator - LCL/FCL , Air freight
Key Responsibilites
SALES CLIENT MANAGEMENT
- Inquiry Management
- Receive inquiries in the CRM system from the Sales team.
- Rate Requests
- Request rates from a minimum of three approved overseas partners and/or local agents for competitive pricing.
- Cost Calculation
- Calculate buying rates and update the CRM accordingly.
- Target Rate Verification
- Confirm required target rates with the salesperson or manager.
- Insurance Quotations
- Obtain insurance quotations as needed.
- Local Shipping Fees
- Check local shipping line delivery order (D/O) fees if requested by the client.
CRM Updates: Release inquiries to Customer Service in the CRM after verification. Financial Documentation: Request debit notes from agents after shipment execution. Confirm the agent debit notes are in par with the quoted charges and pass them to accounts/invoicing.
Feedback to Agents: Provide constructive feedback to agents regarding their pricing proposals to ensure competitiveness and alignment with company standards.
CORPORATE CLIENT MANAGEMENT
- Enquiry Creation
- Create enquiry numbers in the CRM for tracking purposes.
- Rate Requests
- Request rates from a minimum of three overseas partners and local agents.
- CRM Updates
- Update buying and selling rates in discussion with the management contact for the particular client in the CRM.
- Quotation Distribution
- Send quotations via email to active clients on behalf of the Corporate team.
CRM Updates: Release inquiries to Customer Service in the CRM after verification. Quotation Follow-Up: Follow up on the status of quotations with Corporate customers.
Financial Documentation: Request debit notes from agents after shipment execution. Confirm the agent debit notes are in par with the quoted charges and pass them to accounts/invoicing.
Feedback to Agents: Provide constructive feedback to agents regarding their pricing proposals to ensure competitiveness and alignment with company standards.
EXPORTS – DAP & DDP SHIPMENTS
- Inquiry Management
- Receive inquiries from the Sales and Corporate clients / Export team.
- Enquiry Creation
- For Corporate clients , create enquiry numbers in the CRM for tracking purposes
- Charge Requests
- Request DDP/DAP charges from a minimum of three overseas partners.
- Cost Calculation
- Calculate DDP/DAP charges to be quoted to clients.
- Margin Verification
- Confirm required margin rates with the salesperson or manager.
- CRM Updates
- Update DAP/DDP charges in the CRM.
- Quotation Follow-Up
- Follow up on the status of quotations with Corporate customers.
Financial Documentation: Request debit notes from agents after shipment execution. Confirm the agent debit notes are in par with the quoted charges and pass them to accounts/invoicing.
Client Relationship Management: Check with clients for repeat business opportunities.
Qualifications
Bachelor’s degree in Business Administration, Logistics, or a related field.
Proven experience in sales coordination or a similar role within the freight forwarding or logistics industry.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite.
Ability to work collaboratively in a fast-paced environment.
- Job Type
- Full-time
Application Question(s)
What is your current salary ?
What is your Expected salary ?
What is your notice period ?
- Work Location
- In person
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