Sales/Pricing Coordinator - LCL/FCL , Air freight

Key Responsibilites

SALES CLIENT MANAGEMENT

Inquiry Management

Receive inquiries in the CRM system from the Sales team.

Rate Requests

Request rates from a minimum of three approved overseas partners and/or local agents for competitive pricing.

Cost Calculation

Calculate buying rates and update the CRM accordingly.

Target Rate Verification

Confirm required target rates with the salesperson or manager.

Insurance Quotations

Obtain insurance quotations as needed.

Local Shipping Fees

Check local shipping line delivery order (D/O) fees if requested by the client.

CRM Updates: Release inquiries to Customer Service in the CRM after verification. Financial Documentation: Request debit notes from agents after shipment execution. Confirm the agent debit notes are in par with the quoted charges and pass them to accounts/invoicing.

Feedback to Agents: Provide constructive feedback to agents regarding their pricing proposals to ensure competitiveness and alignment with company standards.

CORPORATE CLIENT MANAGEMENT

Enquiry Creation

Create enquiry numbers in the CRM for tracking purposes.

Rate Requests

Request rates from a minimum of three overseas partners and local agents.

CRM Updates

Update buying and selling rates in discussion with the management contact for the particular client in the CRM.

Quotation Distribution

Send quotations via email to active clients on behalf of the Corporate team.

CRM Updates: Release inquiries to Customer Service in the CRM after verification. Quotation Follow-Up: Follow up on the status of quotations with Corporate customers.

Financial Documentation: Request debit notes from agents after shipment execution. Confirm the agent debit notes are in par with the quoted charges and pass them to accounts/invoicing.

Feedback to Agents: Provide constructive feedback to agents regarding their pricing proposals to ensure competitiveness and alignment with company standards.

EXPORTS – DAP & DDP SHIPMENTS

Inquiry Management

Receive inquiries from the Sales and Corporate clients / Export team.

Enquiry Creation

For Corporate clients , create enquiry numbers in the CRM for tracking purposes

Charge Requests

Request DDP/DAP charges from a minimum of three overseas partners.

Cost Calculation

Calculate DDP/DAP charges to be quoted to clients.

Margin Verification

Confirm required margin rates with the salesperson or manager.

CRM Updates

Update DAP/DDP charges in the CRM.

Quotation Follow-Up

Follow up on the status of quotations with Corporate customers.

Financial Documentation: Request debit notes from agents after shipment execution. Confirm the agent debit notes are in par with the quoted charges and pass them to accounts/invoicing.

Client Relationship Management: Check with clients for repeat business opportunities.

Qualifications

Bachelor’s degree in Business Administration, Logistics, or a related field.

Proven experience in sales coordination or a similar role within the freight forwarding or logistics industry.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite.

Ability to work collaboratively in a fast-paced environment.

Job Type

Full-time

Application Question(s)

What is your current salary ?

What is your Expected salary ?

What is your notice period ?

Work Location

In person