Data Entry Operator/Computer Operator

SRI VETRI VINAYAGA PICTURES · Coimbatore

वेतन₹10,000महीना, जैसा लिखा है

कहाँCoimbatoreTamil Nadu

प्रकारFull time

Posted10 Oct34 दिन पहले, SimplyHired से

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दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं36 लिखे हैं

Live chatCustomer feedback collectionTechnical troubleshootingCustomer records maintenanceComputer operationCustomer complaint handlingEmail communicationTechnical support via phoneInbound customer enquiry call handlingStakeholder collaborationBasic service issue troubleshootingPhone communicationComputer literacyClient enquiry handlingInbound voiceCross-departmental liaisonClient data maintenance in CRMHandling dissatisfied clientsClient feedback collectionBachelor's degreeClient servicesConflict managementRespectful communicationCustomer renewal managementMultidisciplinary collaborationCRM system proficiencyClient communication skillsTechnical support via emailCross-functional collaborationProfessional phone etiquetteInternal team coordination for issue resolutionCommunication skillsClient liaisonCross-functional communicationClient interaction via phone callsCustomer data entry

इस job के बारे में

Any UG degree

Time: 8.30 AM to 5.30 P.M

Key Responsibilities

Provide customer support via phone, email, and chat.
Client calls handling.
Resolve customer complaints and technical issues efficiently.
Maintain detailed records of interactions using CRM software.
Collaborate with other departments to address complex problems.
Monitor customer satisfaction and gather feedback for service improvement.
Ensure communication is clear, professional, and empathetic.
Handle renewals, cancellations, and account inquiries.

Essential Skills

Strong communication and active listening abilities.
Problem-solving and troubleshooting skills.
Ability to multitask and manage time effectively.
Knowledge of CRM systems and customer support tools.
Patience and conflict resolution techniques.

Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 per month
Work Location: In person

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