International Customer Support Associate

Artech Infosystems Private Limited · Hyderabad

PayPay not listed

WhereHyderabadTelangana

TypeInternship

Posted15 Oct13 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Job Description: International Customer Support Associate Experience: 2 Years Industry Preference: FinTech / Banking / Financial Services / Insurance / Crypto Key Responsibilities Handle international customer queries through voice, chat, and messaging channels. Manage complex customer issues, escalations, and provide timely resolutions. Maintain high customer satisfaction (CSAT), quality (QA), first contact resolution (FCR), and turnaround time (TTR) metrics. Manage high ticket volumes while e…

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