Chartered Accountant – Technical Support & Advisory

Job Summary

HisabKitab is looking for a Chartered Accountant (CA) to handle and resolve technical accounting and taxation queries raised by our customers. The candidate will work closely with our Customer Support and Product teams and act as the escalation point for queries that require professional knowledge of accounting, taxation, GST, TDS and inventory.

Key Responsibilities

Resolve customer queries related to Accounting, GST, TDS, TCS, Inventory and taxation.

Guide customers on correct accounting treatment and usage of HisabKitab for complex transactions.

Support the Customer Support team in resolving technical accounting and compliance-related queries.

Train and guide support team members to improve their accounting and taxation knowledge.

Analyse recurring customer queries and help create FAQs, SOPs \& knowledge resources for support team.

Coordinate with the Product \& Development team where customer queries require product changes or improvements.

Keep the team updated on important changes in GST, TDS and other applicable tax/compliance provisions.

Requirements

Qualified Chartered Accountant (CA).

Strong practical knowledge of Accounting, GST, TDS and Inventory.

Good communication and problem-solving skills.

Comfortable interacting directly with customers.

Ability to explain complex accounting and taxation concepts in simple language.

Interest in technology and accounting software will be an advantage.

Preferred Knowledge

Tally, Accounting Software, ERP, GST \& related tools

Pay

From ₹45,000.00 per month

Benefits

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate

• Vesu, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education

• Master's (Required)

Experience

• Chartered Accountant – Technical Support \& Advisory : 3 years (Required)

Location

• Vesu, Surat, Gujarat (Required)

Work Location

In person