Service Delivery Executive
Job Description
\> Regular review of open complaints and ensure response time and its closure as per SLAs
\> Achieve Revenue generation targets.
\> Ensure Preventive Maintenance adherence and audit quality of Service on regular basis.
\> Maintain Customer i-base hygiene and regularly update end user data in system
\> To drive customer engagement and high CSI. Building strong relationship with Customers by ensuring timely maintenance and addressing the concerns proactively.
\> Ensure timely submission \& processing of Invoices of Channel Partners, return of defective spares, warranty \& other claims settlement.
\> Competitors and market feedback on time to HQ.
\> System and process implementation at all channel partners
Short Info
- Posted: 0 day(s) ago
- Location: Ghaziabad
- Qualifications: Diploma/ B.E./ B.Tech
- Experience: 3 Years - 0 Months To 9 Years - 0 Months
काम पाने के लिए कभी पैसे मत दो। Fee माँगे तो scam है। दस निशान →