SP
Subject Matter Expert (SME)
Spotshine consulting · Noida
वेतन₹2L–6Lसाल, जैसा लिखा है
कहाँNoidaUttar Pradesh
प्रकारFull time
Posted15 Oct27 दिन पहले, SimplyHired से
Kaam ने check किया
Fee, deposit या पैसे माँगने के निशान नहीं
अच्छी English चाहिए, बोलने और लिखने में
दिन का काम
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं17 लिखे हैं
Live chatCustomer records maintenanceRecord-keepingCustomer complaint handlingEmail communicationInbound customer enquiry call handlingPhone communicationClient enquiry handlingInbound voiceEnglishBachelor's degreeClient servicesProviding product informationClient communication skillsComplaint resolution call handlingCommunication skillsClient interaction via phone calls
इस job के बारे में
- Job Overview
- E-Commerce Process
- Role Title
- Customer Support Executive / Customer Service Associate (Inbound Voice, Process)
- Location
- Sector 62
Key Responsibilities
Handle inbound customer queries, complaints, and requests via voice calls, chat, or email regarding e-commerce products and services.
Provide accurate, real-time information and effective resolutions to build customer satisfaction.
Maintain proper documentation and logs of customer interactions according to company standards.
Adhere to process-specific quality metrics and standard operating procedures (SOPs).
Eligibility & Requirements
- Education
- any Graduate.
- Experience
- 6 months to 2 years of BPO / customer support experience.
- Skills
- Good communication skills in English
- Shift & Working Days
- 24x7 / Rotational shifts with 5 working days
- Pay
- ₹200,000.00 - ₹600,000.00 per year
Benefits
Provident Fund
- Work Location
- In person
Noida में ऐसी jobs11 liveसब देखो →
Subject Matter Expert (Freelancer)Soul Ai · NoidaNaukri से
Senior Manager - Subject Matter Expert | Enterprise & Growth Portfolio - Noida 3036Paytm Payments Services · NoidaAdzuna से
Subject Matter Expert (Support&Ops)HCLTech · NoidaSimplyHired से
Resiliency Subject Matter ExpertKyndryl · NoidaNaukri से
Subject Matter Expert (Reinforcement & Detailing -BIM)J&F Projects · Hybrid - NoidaNaukri से
Subject Matter ExpertClearwater Analytics · NoidaCompany site · Kaam ने ढूँढा
काम पाने के लिए कभी पैसे मत दो। Fee माँगे तो scam है। दस निशान →