Sales Support Executive

Racknsell · Noida

वेतन₹3L–3.6Lसाल, जैसा लिखा है

कहाँNoidaUttar Pradesh

प्रकारFull time

Posted12 Oct13 दिन पहले, SimplyHired से

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दिन का काम

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जो skills माँगे हैं45 लिखे हैं

Order fulfilment coordinationCustomer follow-upsCustomer communicationCustomer complaint handlingAfter-sales serviceCollaboration with salesOrder status updatesStakeholder collaborationCoordination with sales teamsCustomer complaint documentationStakeholder liaisonWriting skillsClient enquiry handlingSales order data entryProviding information to customersEscalation managementInternal team coordination for query resolutionSales administrationCross-departmental liaisonClient data maintenance in CRMHandling dissatisfied clientsWorkload prioritisationSales order documentationAnalysis skillsCustomer request processingBachelor's degreeStakeholder coordinationTask prioritisationClient servicesIssue trackingB2BProblem identificationLogistics order managementCRM system proficiencyBilling issue enquiriesOrder issue resolutionClient communication skillsInternal team coordination for issue resolutionChange order processingCommunication skillsClient liaisonInvoice dispute resolutionTeam coordinationCross-functional communicationIssue reporting

इस job के बारे में

Job Title: Sales Support Executive

Job Profile

Manage client escalations - recording in CRM, working with the team & client to identify the corrective action and completing the identified actions to close escalations

Support the sales team in order creation & amendment, responding to customers on order status, expediting urgent deliveries, coordinating sample approval

Upload invoices in customer CRM systems & resolving any invoice / gst / outstanding balance enquiry from the customer

Experience

1–3 years of experience in B2B sales support

Qualification & Skills

Graduate in any discipline.

Strong verbal and written communication skills.

High attention to detail with strong analytical and problem-solving abilities.

Good interpersonal skills and ability to collaborate across teams.

Ability to manage targets, priorities, and deadlines effectively.

Job Type: Full-time
Pay: ₹300,000.00 - ₹360,000.00 per year

Application Question(s)

Have you handled client escalations ?

Experience

Supporting Sales Operations: 1 year (Required)

Location

Noida, Uttar Pradesh (Preferred)

Work Location: In person

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